Our Policy

Privacy Policy for Van Rentals Tsiakardonis

At Van Rentals Tsiakardonis, accessible from this website, protecting the privacy of our visitors and customers is a priority. This Privacy Policy explains what information we may collect and record, and how we use it when you interact with us online.

If you have further questions about this Privacy Policy, please contact us using the details at the bottom of this page.

This Privacy Policy describes our online activities and applies to information shared or collected through Van Rentals Tsiakardonis in connection with browsing or using this website. It does not cover offline data or channels other than those described here (for example, information you supply only by telephone unless it is also logged through tools connected to our site—such as enquiry forms—as explained below).

Consent

By using our website, you consent to our Privacy Policy and agree to its terms, together with our cookie notice at GDPR – Cookies where cookies or similar technologies are used.

Information we collect

The personal details we ask you to provide—and why we ask for them—will be evident when we request them on a form or during a quotation (for example name, itinerary, pickup time, and passenger count for a van hire).

If you contact us directly (via email, phone, or our contact form), we may receive your name, email address, telephone number, the content of your message and any attachments, and any other information you choose to share.

If we provide an account, saved quote, or similar feature in the future, we may ask for contact details such as name, company name (if applicable), address, email address, and telephone number. We will describe the purpose at the point of collection.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalise, and expand our online content and services
• Understand and analyse how visitors use our website
• Develop new products, services, features, and functionality
• Communicate with you about enquiries, bookings, customer service, changes to our services, and—where you have agreed—updates or marketing related to van rental and transport in Greece
• Send operational or administrative emails (for example confirmation of an enquiry)
• Help detect and prevent fraud or misuse

Log files

Like most websites, Van Rentals Tsiakardonis and our hosting infrastructure may automatically collect certain information in standard server log files when you visit pages. Typical data can include anonymised IP addresses or truncated identifiers (depending on configuration), browser type, Internet Service Provider, date/time stamp, referring/exit pages, and similar technical telemetry. Hosting and security partners often use this category of data for performance, troubleshooting, fraud prevention, and aggregated statistics—not to identify you individually beyond what technical logs necessarily reveal.

Cookies and web beacons

Like other professional sites, we may use cookies and comparable technologies where applicable. Cookies can store preferences, session identifiers needed for stability, analytics where enabled, and similar data. Technical details appear in GDPR – Cookies, including categories of cookies and choices you may have via your browser settings.

Advertising partners’ privacy policies

Where we cooperate with advertising or measurement providers, you may wish to consult their respective privacy notices. Third-party advertisers or networks may employ cookies, JavaScript, pixels, or web beacons so that campaigns can be measured and, in some setups, personalised. Those technologies may receive technical data such as approximate location or browser signals as required for delivery.

Note: Van Rentals Tsiakardonis does not control cookies set by independent advertisers beyond what our own implementation allows; separate links and opt-out tools are documented by those providers where available.

Third-party privacy policies

Our Privacy Policy does not govern other advertisers’ or unrelated websites’ processing. Where we embed maps, fonts, messaging forms, analytics, or other tools, separate providers apply their policies. Review their notices for details—including how to opt out of certain options where offered.

You can configure cookies through each browser’s settings; browsers provide help pages explaining how.

CCPA privacy rights (California)

If you are a California resident, subject to exclusions and exemptions under applicable law:

• You may request disclosure of categories and specific pieces of personal information we collected about you.
• You may ask us to delete personal information collected from you.
• You may instruct a business not to sell personal information, where selling applies under CCPA definitions.

We will acknowledge verifiable consumer requests within the timeframes required by applicable law—typically within 45 days where feasible, unless an extension applies. Contact us via the channels below if you wish to exercise rights under the CCPA.

GDPR data protection rights (EEA/UK-like)

We aim to uphold your statutory data-protection rights regardless of nationality. Typically these include:

• The right of access – You may request a copy of the personal data we process about you.
• The right to rectification – You may ask us to correct inaccurate data or complete incomplete data.
• The right to erasure – You may request deletion of certain personal data subject to lawful grounds and retention needs.
• The right to restrict processing – Under certain circumstances you may restrict how we process your data temporarily.
• The right to object – You may object to processing based on legitimate interests or for direct marketing where relevant.
• The right to data portability – Where processing is contractual or consent-based and technically feasible, you may request structured transfer of certain data you provided.

You may lodge a complaint with your national supervisory authority. For requests, we usually respond within one month where EU/UK timelines apply—or sooner when possible. Exercise your rights by contacting us at the details below (no unreasonable fee applies to access your data in line with prevailing law).

Children’s information

We encourage parents and guardians to guide minors’ internet use. Van Rentals Tsiakardonis does not knowingly collect personal information from children for marketing purposes outside what is lawful and necessary under local age rules applicable to minors. If you believe a minor has disclosed personal information to us inappropriately through this website, please contact us promptly and we will take reasonable steps to review and address the situation.